Are all watches on Ghadiwaala 100% genuine?
Yes. Every watch sold on GHADIWAALA.com is 100% genuine and directly imported by us in India. We only source directly from brand principals and are official / exclusive distributors in India for the brands we showcase. Each timepiece is delivered with original packaging, manufacturer warranty, and official documentation.
Key Highlights :
- Authenticity is central to everything we do. It is ensured through:
- Direct sourcing from brand partners
- Centralized quality checks before dispatch
- Original serial numbers, warranty cards, and invoices
- Legacy of 75+ years in the horological industry
Do you offer delivery across India?
Yes. We provide free and insured delivery across India. Most orders are dispatched within 48 hours of order confirmatio. Every shipment is carefully packed and tracked to ensure safe delivery.
What is your return and exchange policy?
We offer free returns and exchanges within 7 days of delivery.
To be eligible, the watch must be:
- Unused and unaltered
- Returned with original box, warranty card, manuals, and tags intact
- To initiate a return or exchange, please contact us at support@dsignerworld.com , and we will arrange a free pick-up. Alternatively can call us or WhatsApp on +91-8828866555
How long does the refund process take?
Once the returned product clears our quality and authenticity inspection, refunds are processed within 7–10 business days via bank transfer.
Are exchanges available on all products?
Exchanges are available within the 7-day window, subject to inspection. Any price difference is handled during the exchange process.
What if my return does not meet the policy conditions?
If a product does not meet our return criteria, it will be shipped back to the customer in the same condition. This helps us maintain strict authenticity and quality standards for all customers.
Do the watches come with after-sales support?
Yes. All watches are covered by official manufacturer warranties. We also offer pan-India pick-up and drop service for servicing and repairs, ensuring long-term care and convenience.
How can I contact Ghadiwaala for support?
For assistance with purchases, returns, servicing, or product information, reach us at: support@dsignerworld.com or call / WhatsApp us on +91-8828866555 Monday to Saturday | 10:00 AM – 6:00 PM IST